Crawlers
 

Questions

FAQ's

Current Promotions TOP

Free shipping on orders over $50!  Offer is for shipping within the continental United States.  Please e-mail us concerning International shipments.

Shipping/Delivery Options TOP

Orders ship within 24 hours, except on weekends and holiday's

Sizing TOP

Please keep in mind that all of our apparel is made of 100% cotton and will shrink slightly when washed.  Most styles are cut on the larger side to accomodate this.

We have offered a sizing chart below to help with general sizes:

Payment Methods TOP

We accept Visa, Mastercard and Paypal.  All credit card transactions are processed with our secure server.  California residents will be charged a sales tax.

Privacy Policy TOP

Crawlers values its customers and respects their privacy.  Your information will never be shared with other parties.  All purchases are made through our secure socket layer (SSL) technology and is encrypted for additional protection.

Return/Exchange Policy TOP

Happy customers is our goal at Crawlers.  We strive to provide our customers with the highest quality merchandise.  If for any reason, a product does not meet your expectations, just return the item within 30 days of purchase for an exchange or refund to your credit card.  Shipping charges and gift wrapping are nonrefundable.  The item must be in its original packaging with tags attached and unused.  The product must be accompanied by a copy of your sales receipt.  Sale items are not eligible for returns or exchange.

Note:  Our return policy only applies to purchases made through Crawlersonline.com.  All purchases made through one of our retailers must be handled directly with the retailer.

If you have any questions regarding a return or exchange, please e-mail customer service at:          info@crawlersonline.com

Gift Wrap TOP

We are pleased to offer our signature white boxes and satin ribbon for that special occasion for a small fee of $4.99.   Your items will arrive in a beautiful white box and we will tie it up with either a pink polka dot or blue polka dot satin ribbon.  A personalized gift card will be included free of charge with your message.

 

                                         

Customer Feedback TOP

Please share photo's and stories of your little ones in Crawlers.  This business is all about you which is why we look forward to your feedback.  Our goal is to provide you with the best quality product and service. We appreciate any comments or suggestions that you might have.

Please e-mail us:  Kristi@crawlersonline.com

 

 

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